Collecting a vehicle from an auction house
Before you arrange transport, check the instructions for the exact auction provider, branch, sale and invoice. The rules can vary. First confirm that payment has cleared. Also confirm who can collect the vehicle and which documents the site needs.
Check the sale instructions first
Use the current provider instructions and your sale documents. Confirm:
- whether payment has cleared and the vehicle is released for collection
- the collection address, access conditions and applicable collection window
- which invoice, identification or authority documents are required
- whether a third-party transporter needs separate written authority
- whether the vehicle runs and can be loaded using the planned arrangement
- which vehicle, buyer, pickup and delivery details must be supplied
If anything is unclear, contact the auction provider or branch before you book transport. Do not assume that the requirements from another provider, branch or sale will apply.
Current Pickles guidance
Pickles’ official post-auction guidance says you can arrange collection after payment has cleared. It lists a zero-balance invoice and photo ID. If someone collects for another person or a company, Pickles also lists written authority and the collector’s own photo ID.
These points are specific to Pickles’ published guidance. Follow the instructions for your item, branch, invoice and sale because additional location or transport requirements can apply.
Current Grays guidance
Grays’ official third-party collection guidance says you must pay the invoice in full. It lists a zero-balance invoice, a copy of the registered winner’s valid photo ID and a signed letter of authority.
This is general third-party collection guidance. Check the exact sale, site, access, deadline and lot instructions before you arrange collection because those details can vary.
Current Manheim collection requirements are not available in the approved research for this guide. Check Manheim’s current sale and location instructions directly if you bought the vehicle there.
Prepare the details needed for a transport quote
Cartransport’s public services page presents interstate, door-to-door, depot-to-depot, and commercial or fleet transport options. It includes auction houses within its commercial audience. Before you request a quote, prepare these details:
- the vehicle make, model and year
- whether the vehicle runs
- the auction provider, branch and pickup location
- the delivery suburb or postcode
- the relevant sale or invoice reference
- any access, loading or collection-authority questions that still need confirmation
A quote request does not confirm carrier availability, price, timing, auction collection approval or successful vehicle release. Those details remain subject to the quote process and the auction provider’s current instructions.
Ready to arrange the next step?
Check the exact auction and invoice instructions first. When the vehicle, pickup, delivery and authority details are ready, start a Cartransport quote. If collection authority, vehicle condition or site access is unclear, use the existing contact path before you continue.